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24/7 support

Technical support, website monitoring, fixes and post-launch assistance.

What is included

Technical support, website monitoring, fixes and post-launch assistance.

KITIMedia

Three support options: from basic website control to priority support and weekly checks.

24/7 support packages

Three support options: from basic website control to priority support and weekly checks.

Support Start

Basic support and monitoring for a small website.

from ₪350.00 / mo + VAT
  • Basic website check
  • Website availability monitoring
  • SSL certificate check
  • Request form check
  • Email sending check
  • Small edits up to 1 hour per month
  • Monthly backup
  • Hosting and domain assistance
  • Website consultation
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Popular

Support Business

Regular support for a business website with priority response.

from ₪650.00 / mo + VAT
  • Regular website check
  • Error monitoring
  • Forms, email and notification checks
  • Small edits up to 3 hours per month
  • Text and image updates
  • Backups twice per month
  • Basic speed check
  • SSL, domain and hosting monitoring
  • Admin panel assistance
  • Priority response to requests
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Support Pro

Extended support for websites, stores and working platforms.

from ₪1,200.00 / mo + VAT
  • Extended website monitoring
  • Error and log checks
  • Small edits up to 6 hours per month
  • Content updates
  • Weekly backups
  • Forms, email, payments and orders monitoring
  • Basic SEO check
  • Basic security check
  • Important page monitoring
  • Priority support
  • Website improvement recommendations
  • Support for new improvements
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Order website support

Choose a support package or send a request if you want to discuss the tasks first.

24/7Support
BackupMonitoring
FixesSmall edits